Shashwat Shivam
Available for work
Product Designer
2+ yrs experience
Bangalore
My works
Experience
Product designer
BIK, Bangalore
February 2022 - Present
Manifest
Crafted a thoroughly researched onboarding experience designed to drive company growth through a product-led approach, resulting in a 17% decrease in user drop-offs
Enhanced app usability through data-driven design solutions, optimizing customization, training modules, messaging systems, and AI prompts, resulting in a 20% increase in user engagement and a 15% boost in overall satisfaction ratings
Drove a 23% monthly increase in conversions over a 4-month period, focusing primarily on optimizing onboarding processes and enhancing user engagement
BIK
Crafted the journey builder for creating automated chat journeys on WhatsApp and Instagram, while also concentrating on continuous UX enhancement, resulting in a 25% reduction in user drop-off rates within the first three months of implementation
Took complete ownership of the journeys and automation segment of the BIK, which accounts for over 70% of the revenue
Achieved 70% decrease in support touch points across the platform by collaborating with multiple pods during the transition towards a self-serve model
Bikayi
Worked in the buyer growth pod with complete ownership of user research and other UX deliveries, responsible for improving the end user experience
Worked on new themes for the storefront with solutions for filters, search, and product discovery, contributing to doubling the conversion rate from 2% to 4% for users
Designed a feature for automating Google ads through the Bikayi app from scratch, handling the end-to-end design process from research, prototyping to final deliveries
UX/UI designer intern
Tyutee, Remote
December 2020 - January 2021
Collaborated with cross-functional teams to gather business requirements, then created optimized wireframes, Information Architecture, and mock-ups for websites and platforms across various devices
UI design intern
STEMpedia, Ahemdabad
June 2019 - August 2019
Created STEM education illustrations for web, brochures, and social media, as well as user experiences for iOS and Android apps centered around Arduino and Bluetooth control systems
Education
UI/UX Design
10k designers
2021
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